Effective Date: July 03, 2026.

At Philo London Signature (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. What Information We Collect

We may collect the following personal information when you use our website:
Information you provide

• Name
• Email address
• Telephone number
• Company name (if applicable)
• Any information submitted through enquiry or contact forms

Information collected automatically
When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Website pages visited
• Time and date of visit
• Referring website
• Cookies and similar technologies

2. How We Use Your Information

We process your personal information for the following purposes:

• Responding to enquiries
• Providing requested services
• Managing customer relationships
• Improving our website and services
• Monitoring website performance
• Sending service-related communications
• Sending marketing communications where you have given consent
• Preventing fraud and maintaining website security
• Meeting legal and regulatory obligations

3. Our Lawful Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests, provided these do not override your rights and freedoms

4. Cookies

Our website uses cookies to:

• Improve website functionality
• Analyse website traffic
• Remember user preferences
• Enhance your browsing experience

Where legally required, we will ask for your consent before placing non-essential cookies on your device.
You can change or withdraw your cookie preferences at any time through your browser settings.

5. Google Analytics

We may use Google Analytics to understand how visitors use our website.
Google Analytics collects information such as:

• Pages visited
• Session duration
• Device type
• Browser information
• General geographic location

This information is anonymised where possible and helps us improve our website.
You can opt out of Google Analytics by using Google’s browser add-on.

6. Marketing Communications

If you subscribe to our newsletter or request information from us, we may contact you by email.
You can unsubscribe at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly

We will never send unsolicited marketing emails without an appropriate legal basis.

7. Sharing Your Information

We do not sell your personal information.
We may share information with trusted third parties, including:

• Website hosting providers
• Email service providers
• Payment processors (where applicable)
• IT support providers
• Professional advisers
• Government authorities where required by law

All third-party providers are required to process your information securely and only for authorised purposes.

8. International Data Transfers

Some of our service providers may process information outside the United Kingdom.
Where this occurs, we ensure appropriate safeguards are in place, including:

• UK International Data Transfer Agreement (IDTA)
• UK-approved Standard Contractual Clauses
• Other legally recognised transfer mechanisms

9. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Meet legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, it will be securely deleted or anonymised.

10. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your personal information
• Restrict processing
• Object to processing
• Withdraw consent at any time
• Request transfer of your data (data portability)
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

11. Data Security

We implement appropriate technical and organisational measures to protect your information against:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction

Although we take reasonable steps to protect your information, no internet transmission can be guaranteed to be completely secure.

12. Third-Party Websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

13. Children’s Privacy

Our website and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will promptly delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised effective date.
We encourage you to review this page periodically.

15. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Philo London Signature
Email: philolondonsignature@jltgroup.co.uk
Contact No: 07904867822